slotguru88 Platform Privacy Notice

When you open an account on slotguru88, you share personal information with us — your name, email, address, and payment details. This page describes what we collect, how we use it, and what rights you have over your data.

We at slotguru88 take data protection seriously. Our platform operates in compliance with local privacy regulations in the jurisdictions where we are legally permitted to offer services. We do not sell your personal information to third parties, nor do we use it for marketing purposes unless you explicitly consent. Your data is encrypted in transit and at rest, and we limit access to a small number of authorised staff.

This notice applies to all users of slotguru88, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or other supported regions. If you have questions after reading this notice, you can contact our privacy team through the support section of your account.

What Data We Collect and Why

We collect several categories of information to operate slotguru88 and comply with law. The main categories are:

Account and identity information

When you register on slotguru88, we collect your full name, date of birth, email address, and phone number. We also require a residential address and a copy of an official identity document (passport, ID card, or driving licence) to verify your identity. This information is required under Know Your Customer (KYC) regulations that apply across all jurisdictions where we operate. We do not share your identity documents with third parties except where required by law.

Payment information

When you deposit funds into your slotguru88 account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction records showing the amount, date, and payment method. We do not store your full payment card or bank details on our servers; instead, we use encrypted payment processors to handle sensitive financial data. Your transaction history is visible in your account so you can track all deposits and withdrawals.

Account activity and gameplay data

We record all account activity on slotguru88 — including login times, games you access, stakes placed, and outcomes. This data helps us detect fraud, resolve disputes, and improve our service. We retain gameplay records for at least three years to satisfy regulatory requirements and to handle any future complaints or chargebacks.

Device and usage analytics

When you use slotguru88 on desktop or our mobile app, we collect information about your device type, browser version, IP address, and which pages or games you access. This data is used to optimise performance, diagnose technical issues, and understand how users interact with our platform. We do not use this data to profile you for marketing.

Communication data

If you contact our customer support team via live chat, email, or in-app messages, we retain copies of that communication. We use these records to resolve issues, train our support staff, and improve our service. Support interactions are kept confidential and not shared with external parties unless you authorise us to do so.

Your Rights and Our Commitments on slotguru88

Third-party processors

We at slotguru88 use third-party services to operate our platform. These include payment processors, hosting providers, and customer support platforms. We only partner with providers who agree to protect your data to standards equivalent to our own. Some of these processors may store data outside your jurisdiction — for example, our servers may sit in regions other than Indonesia. By using slotguru88, you acknowledge this international data transfer.

Your data access and deletion rights

You have the right to request a copy of all personal data we hold on slotguru88. You also have the right to request deletion of your account and associated personal data, subject to legal and regulatory retention requirements. We retain gameplay records and transaction histories for compliance purposes even after account deletion. To submit a data access or deletion request, contact our support team with your account details and specific request.

Cookies and tracking

We use cookies and similar tracking technologies on slotguru88 to remember your login preferences, track session activity, and analyse platform usage. These cookies are necessary for the site to function and are not used to track you across other websites. You can control cookie settings in your browser, but disabling them may prevent slotguru88 from functioning properly. We do not use third-party advertising cookies.

Jurisdiction and legal compliance

slotguru88 services are available only where local law permits. We comply with privacy regulations applicable in the jurisdictions where we operate. If you are a resident of Jakarta, Surabaya, Bandung, Medan, or Semarang, your data is subject to the privacy laws of your location. In some cases, we may be required to disclose personal information to government authorities or regulators. We will notify you of such requests unless legally prohibited from doing so.

Data breach notification

In the unlikely event that we at slotguru88 experience a data breach affecting your personal information, we will notify you without undue delay and provide information about the scope of the breach and steps we are taking to remediate it. We maintain cyber insurance and regular security audits to minimise breach risk.

Changes to this notice

We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated to you via email or a notice displayed when you log into slotguru88. Your continued use of our platform after any update constitutes your acceptance of the updated terms. For the most current version of this notice, visit the Privacy policy page linked in the footer of slotguru88.app.